Fees and Frequently Asked Questions
How much does a session cost?
Individual therapy sessions are 50 minutes and cost $175. Couple/Family Sessions are $190 for 5) minutes. Payment is due at the end of each appointment. Cash, credit card, and e-transfer are accepted.
Is therapy covered by insurance?
Many extended health plans cover counselling provided by a Registered Social Worker with a Master of Social Work. Please check your plan for coverage, annual limits, and any referral requirements. Receipts are available for reimbursement.
Do you offer direct billing?
Yes. Direct billing is available through participating providers, including Sun Life, Canada Life, Blue Cross, and Manulife. Eligibility depends on your specific plan. Any amount not covered by your insurer remains your responsibility.
Do I need a referral?
You can contact me directly to request an appointment. Some insurance plans may require a referral for reimbursement, so it is helpful to confirm your plan’s requirements.
Who do you work with?
I provide individual therapy to adults and youth aged 12 and older. Areas of focus include trauma, ADHD, anxiety, emotional regulation, burnout, boundaries, and life transitions. You are also welcome to reach out if you’re having a difficult time and aren’t quite sure how to describe what you need.
Are appointments in person or virtual?
Both options are available. In-person appointments take place in my private cabin office in Pembroke, Ontario. Virtual appointments allow you to attend from a private, comfortable space. We can discuss which option best suits your needs.
What happens at the first appointment?
Our first meeting is an opportunity to get to know one another and begin understanding what brings you to therapy. We’ll discuss your concerns, some relevant background, and what you hope might change. We’ll also review consent, confidentiality, and practice policies. You don’t need to share everything at once or arrive knowing exactly where to begin.
What if I don’t know what to talk about?
You don’t need to prepare an agenda or explain yourself perfectly. We can start with something that has been difficult, a pattern you’ve noticed, or how you’ve been feeling lately. I’ll help guide the conversation.
How often will we meet?
We’ll decide together based on your needs, goals, and circumstances. The frequency of appointments can change as our work progresses.
How many sessions will I need?
There is no set number. Some people seek support for a specific concern, while others benefit from longer-term work. We’ll check in about your progress and whether the approach continues to meet your needs.
Is what I share confidential?
Your privacy is an essential part of the therapeutic relationship. There are legal and professional limits to confidentiality. We’ll review these before beginning therapy, and you’re welcome to ask questions about privacy at any point.
What is your cancellation policy?
Please provide at least 48 hours’ notice if you need to cancel or reschedule. Cancellations made with less than 48 hours’ notice are subject to a fee of 25% of the session cost.
How do I get started?
Please contact me to ask about availability or request an appointment. Your initial message can be brief. You do not need to share your full story or sensitive personal details. We can discuss next steps and any questions you have before we begin.
Can I contact you for urgent support?
Messages are not monitored continuously, and this practice does not provide emergency services. If you are in immediate danger or require urgent medical assistance, call 911 or go to your nearest emergency department.